92king Privacy Policy

Who We Are

92king is an online casino and sports betting platform available at 92king.app, operated under an international gaming licence and designed specifically for the Pakistani market. Throughout this Privacy Policy, references to "92king", "we", "us", and "our" refer to the operators of the 92king platform. References to "you", "your", and "user" refer to any individual who accesses, registers on, or uses any part of the 92king platform.

92king serves Pakistani players across major cities including Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi, offering PKR-denominated gaming services including live cricket betting, casino slots, fishing games, live dealer tables, and a full sportsbook covering PSL, international cricket, football, and other sports popular in Pakistan.

As the data controller for personal information collected through the 92king platform, we are responsible for ensuring that your data is collected, stored, used, and protected in accordance with this Privacy Policy and applicable data protection standards. If you have any questions about how 92king handles your personal data, please contact our support team via live chat.

Information We Collect

92king collects personal data from users in several ways — directly when you register and use the platform, automatically as you browse and play, and in some cases from third-party verification providers. The categories of personal data we collect include:

We do not collect sensitive categories of personal data such as biometric data, health information, religious beliefs, or political opinions. We do not knowingly collect personal data from individuals below the age of 21. Where age verification reveals that a user is under 21, all data associated with that account will be securely deleted following the resolution of any related compliance obligations.

How We Use Your Data

92king uses the personal data we collect strictly for purposes connected to operating the platform, complying with our legal and licensing obligations, and improving the experience we offer to Pakistani users. The specific purposes for which we process your personal data are:

• Account Management: To create, maintain, and administer your 92king account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process PKR deposits and withdrawals through your chosen payment method — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 — and to maintain accurate transaction records.
• Age & Identity Verification: To verify that users are at least 21 years of age and to carry out Know Your Customer (KYC) checks as required by our international gaming licence.
• Legal & Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations, licensing requirements, and any lawful requests from regulatory or law enforcement authorities.
• Responsible Gaming: To monitor gaming behaviour patterns for signs of problem gambling, administer self-exclusion requests, and enforce deposit and loss limits set by users.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other prohibited conduct on the platform.
• Customer Support: To respond to your queries, complaints, and support requests submitted via live chat or email.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, design, and content of the 92king platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receiving such communications, and subject to your right to opt out at any time.

Legal Basis for Processing

92king processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing your data is necessary for the performance of the contract between you and 92king — specifically, to operate your account, process payments, and deliver the gaming services you have signed up for.
• Legal Obligation: We are required by our international gaming licence, AML obligations, and applicable regulations to process certain data — including identity verification and transaction records — regardless of your consent.
• Legitimate Interests: We process certain data — such as technical and usage data — based on our legitimate interest in operating a secure, well-functioning platform, preventing fraud, and improving our services, provided this does not override your privacy rights.
• Consent: Where we rely on your consent as the legal basis for processing — primarily in relation to marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Data Sharing & Third Parties

92king does not sell your personal data to third parties. We share personal data only where it is necessary to deliver our services, comply with our legal obligations, or protect the integrity of the platform. The categories of third parties with whom we may share your data are:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 wallet infrastructure providers receive the transaction data necessary to process your deposits and withdrawals. Each payment provider operates under their own privacy policy and data protection obligations.
• Game Providers: Third-party game studios and live dealer platform providers receive the minimum data necessary to deliver their games within the 92king environment, including session tokens and gameplay identifiers.
• Identity Verification Services: Third-party KYC and age verification providers may receive your identity documents and verification data in order to confirm your eligibility to use the platform.
• Regulatory & Law Enforcement Authorities: We may be required by court order, regulatory directive, or applicable law to disclose user data to government agencies, licensing authorities, or law enforcement bodies. We will notify you of any such disclosure where we are legally permitted to do so.
• Fraud Prevention & AML Services: We may share data with specialist fraud detection and anti-money laundering service providers where we have reasonable grounds to suspect prohibited activity on your account.

Cookies & Tracking Technologies

92king uses cookies and similar tracking technologies on the 92king.app website to ensure the platform functions correctly, to remember your preferences, and to gather anonymous analytics data that helps us improve our services for Pakistani users.

The types of cookies we use are as follows:

• Essential Cookies: These are strictly necessary for the 92king platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting your ability to use the platform.
• Functional Cookies: These cookies remember your preferences — such as your chosen language, display settings, and game lobby filters — so that your experience is personalised when you return to the platform.
• Analytics Cookies: We use privacy-respecting analytics tools to understand how users navigate the 92king platform, which games are most popular, and where technical issues may be occurring. This data is aggregated and does not identify individual users.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, account takeover attempts, and bot traffic on the platform.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use core platform features. 92king does not use third-party advertising or behavioural tracking cookies for the purpose of targeting you with advertisements on external websites.

Data Retention

92king retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The general retention periods that apply to different categories of data are outlined below:

• Account & Identity Data: Retained for the duration of your account relationship with 92king and for a minimum period of five years following account closure, in accordance with our AML and licensing obligations.
• Transaction Records: Financial transaction records — including deposits, withdrawals, and gaming activity — are retained for a minimum of five years following the date of each transaction, as required by international gaming licence conditions.
• Customer Support Records: Communications with our support team are retained for a period of three years from the date of the most recent interaction.
• Marketing Data: If you have opted out of marketing communications, we retain a record of your opt-out preference indefinitely to ensure we do not inadvertently contact you again.
• Technical & Analytics Data: Anonymised usage and analytics data may be retained indefinitely as it cannot be used to identify individual users.

When your personal data is no longer required and the applicable retention period has expired, 92king will securely delete or anonymise it in accordance with our internal data destruction procedures.

Your Privacy Rights

As a user of the 92king platform, you have a number of rights in relation to the personal data we hold about you. These rights are outlined below. To exercise any of these rights, please contact the 92king support team via live chat or at the email address provided at the end of this policy.

• Right of Access: You have the right to request a copy of the personal data that 92king holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain details directly within your 92king account settings.
• Right to Erasure: In certain circumstances, you have the right to request that we delete personal data we hold about you. Please note that this right is subject to our legal and licensing obligations to retain certain data — particularly identity and transaction records — for specified minimum periods.
• Right to Restrict Processing: You may request that we temporarily suspend the processing of your personal data in certain circumstances — for example, while a query about its accuracy is being resolved.
• Right to Object: You have the right to object to our processing of your personal data where that processing is based on our legitimate interests, including the right to object to the use of your data for marketing purposes at any time.
• Right to Data Portability: Where technically feasible and where processing is based on your consent or a contractual necessity, you may request a copy of your personal data in a commonly used, machine-readable format.
• Right to Withdraw Consent: Where 92king processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

Data Security

92king takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:

• TLS/SSL encryption for all data transmitted between your device and 92king's servers.
• Encryption of sensitive data — including payment information and identity documents — at rest.
• Role-based access controls ensuring that only authorised 92king personnel can access personal data, and only to the extent required for their specific job functions.
• Regular security assessments, penetration testing, and vulnerability scanning of our platform infrastructure.
• Two-factor authentication options for user accounts to reduce the risk of unauthorised access.
• Automated fraud detection systems monitoring transactions and login activity in real time.

While 92king takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also have an important role to play in keeping your account secure — by using a strong, unique password, not sharing your login credentials with anyone, and contacting 92king support immediately if you suspect any unauthorised access to your account.

Children & Minors

The 92king platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data relating to any individual below the age of 21. Age verification is a mandatory step in the 92king registration process, and we reserve the right to request supporting documentation — such as a valid CNIC or passport — to confirm a user's age at any point.

If 92king becomes aware that personal data has been collected from an individual below the age of 21, we will take immediate steps to suspend the relevant account, investigate the circumstances, and securely delete all personal data associated with that account, subject to any legal obligations to retain records of the incident. Any funds deposited by an underage user will be handled in accordance with our Terms & Conditions and applicable licensing requirements.

Parents and guardians in Pakistan who are concerned that a minor in their household may have accessed or registered on the 92king platform are encouraged to contact our support team immediately via live chat so that the matter can be investigated and resolved promptly.

Changes to This Privacy Policy

92king reserves the right to update, amend, or replace this Privacy Policy at any time. The most current version of this policy will always be available on this page at 92king.app/privacy-policy. The "Last Updated" date at the top of this document will be revised each time changes are made.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — 92king will notify registered users via the email address associated with their account prior to the changes taking effect. Your continued use of the 92king platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 92king protects your data and your privacy rights as a Pakistani user of our platform.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way 92king handles your personal data, please contact our support team in the first instance. We are committed to resolving all privacy-related queries promptly and in good faith.

You may reach the 92king support team via live chat, available 24 hours a day, seven days a week through your 92king account. For written correspondence, please use the contact details below:

If you are not satisfied with our response to your privacy complaint or query, you have the right to escalate the matter to the appropriate data protection authority or dispute resolution body as designated under the terms of 92king's international gaming licence.

92king is committed to operating a transparent, trustworthy platform for Pakistani players. Your trust is the foundation of everything we do — and protecting your privacy is a responsibility we take seriously every single day.